Mary Abbajay, “What to do when you have a bad boss,” Harvard Business Review, September 7, 2018, hbr.org. Unfortunately, research also shows that most people find their managers to be far from ideal for example, in a recent survey, 75 percent of survey participants said that the most stressful aspect of their job was their immediate boss. According to our analysis, only mental health is more important for overall life satisfaction (Exhibit 1). Relationships with management are the top factor in employees’ job satisfaction, which in turn is the second most important determinant of employees’ overall well-being. When it comes to employee happiness, bosses and supervisors play a bigger role than one might guess. It could also boost profitability and enhance organizational health. 1Įxcludes the self-employed, who make up around 1.2 billion of the 3.3 billion people employed worldwide. Because of the connection between happiness at work and overall life satisfaction, improving employee happiness could make a material difference to the world’s 2.1 billion workers.
In this article, we argue that there is one essential area where companies can create enormous social value: job satisfaction. To move forward, rather than stand paralyzed, crystal-clear prioritization will be key. How can they remain committed to additional stakeholder values when the imperative is to conserve cash and, in many cases, aggressively restructure? And what about businesses that have only started defining their environmental, social, and governance (ESG) ambitions? When push comes to shove, do their leaders (and shareholders) really believe in the ESG premium? And, if so, where can they best focus their attention?
Shareholders are calling for foresight, bold strategies, agility, and resilience, while governments and communities increasingly expect businesses to support broader goals, such as sustainability and social justice.įor purpose-led corporations, this is a defining moment. Even as they navigate the evolving COVID-19 crisis-keeping their customers and employees safe and their businesses viable-expectations are sky-high. Today’s leaders have never been under so much pressure.
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